Question 1

What is AskHediyem?

Accepted Answer

AskHediyem is a digital gifting platform that lets you create a personalized surprise website — complete with music, photos, a relationship counter, and a sealed letter — for your partner, spouse, or anyone you care about.

Question 2

How do I create my page?

Accepted Answer

After signing up, log in to your panel and follow the onboarding wizard. Upload your photos, choose your song, enter your relationship date, and write what's on your heart. The whole process takes just 2-5 minutes.

Question 3

How can I share my site after publishing it?

Accepted Answer

Once your site is published, a unique link (URL) is generated just for you. Send this link to your loved one via WhatsApp, Instagram, SMS, or email to deliver the surprise.

Question 4

Is there a free trial? How much do the packages cost?

Accepted Answer

AskHediyem runs entirely on paid plans due to the cost of sustainable infrastructure and high-quality servers. We offer three subscription packages: Love Note, Endless Love, and My Heart Is Yours. Prices start at 99 ₺/month, with a 30% discount on yearly purchases.

Question 5

Are payments secure? Which cards are accepted?

Accepted Answer

All payments are processed through Turkey's most secure payment infrastructures (PayTR / Iyzico) with 256-bit SSL encryption and 3D Secure. Visa, Mastercard, and Troy-enabled cards are accepted.

Question 6

Is my site deleted when my subscription expires?

Accepted Answer

Your site isn't deleted immediately when your subscription ends — it's simply taken offline for outside visitors. The moment you log in and renew your subscription, your site goes live again.

Question 7

How do I add music? How does autoplay work?

Accepted Answer

You can paste a YouTube playlist/video link for your page, or upload your own MP3 file directly. Due to modern browser security policies, on mobile devices music starts playing automatically after the first tap anywhere on the page.

Question 8

Is there a photo or page limit?

Accepted Answer

Limits depend on the plan you choose. The Love Note plan offers a gallery of up to 10 photos, while our Endless Love and My Heart Is Yours plans have no photo upload limit.

Question 9

Can I make changes to my page later?

Accepted Answer

Yes, as long as you have an active subscription, you can log into your panel anytime to change photos, update text, or change your music choice. Changes reflect instantly.

Question 10

Can I password-protect my page?

Accepted Answer

Yes. If you want your surprise to stay completely between the two of you, you can add password protection to your page. Your partner will then be asked to enter the password you set when the page opens.

Question 11

Will search engines (Google) index the page I create?

Accepted Answer

If you've added password protection to your site, Google bots are automatically blocked from indexing it. Sites without a password can be indexed by default, but you can turn this off in settings anytime.

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